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May 20, 2010

Langes+ to open Melbourne office

We are excited to announce that Langes+ will be opening an office in Melbourne on 1 June 2010 with a new member of our team, Ronen Atzmon.

Ronen will be in charge of our Melbourne office. He is the former General Counsel of Cuscal, and will join Langes+ in the position of Executive Counsel. He has extensive experience in corporate and finance law and the mutuals sector.

Langes+ was formed with the vision of becoming a national law firm for the financial services sector. The Melbourne office is an important step in our growth strategy and will complement our existing representation in Sydney, Adelaide and Brisbane.

Posted 20th May 2010 by David Jacobson in Compliance

May 13, 2010

National business names registration

A new national business names registration system is due to start in the first half of 2011. The proposed changeover date is 4 April 2011.

The purpose of business name registration is to protect consumers by identifying persons trading under names that aren’t the same as their personal, company or other entity name.

The scheme will also reduce administration for businesses trading in multiple jurisdictions.

Currently business names must be registered in each state or territory a business operates in. The new system requires business name registration nationally only, regardless of whether a business is not carried on in every state.

The National Register will
• Replace all the current state based registers
• Be administered and maintained by ASIC
• Be online
• Carry out automatic checks for identical or similar company or business names which are already registered

The ABN/Business Names Registration Project’s objectives include:

  • making business registration available online 24/7;
  • improving awareness about the different rights conferred by business names in comparison to trade marks;
  • enabling registration in one process for both an ABN and national business name.

New Registrations will require an ABN in order to register a new
business name.

Existing registrations will not require an ABN if the business name is
currently registered on a state register and does not have an ABN.

All current registrations will transfer across to the new national register.

If the same business name is registered in multiple jurisdictions by the same entity, all registrations will be merged into the one registration.
If the same business name is registered in multiple jurisdictions by different entities, registrations will be distinguished by state identifiers at the end of the name eg (SA), (NSW).

Posted 13th May 2010 by David Jacobson in Business Planning, Business names, Compliance, Intellectual Property

May 10, 2010

Proposed Bills for introduction

The Bills proposed for introduction and passage in the Winter sittings of the Commonwealth Parliament include:

Corporations Amendment (Corporate Reporting Reform) Bill
- cut red tape for unlisted public companies limited by guarantee, streamline parent entity reporting, provide greater flexibility for companies to pay dividends and to more easily change their year-end reporting dates
- improve disclosures in the directors’ report, refine the framework for solicitor representation letters, provide greater recognition of compliance with international financial reporting standards and refine the framework for lost capital reductions

Superannuation Legislation Amendment Bill (No. 1)
- prevent product providers from marketing excessively risky products to superannuation funds

Financial Sector Legislation Amendment (Prudential Refinements and Other Measures) Bill -
enhance the Australian Prudential Regulation Authority’s (APRA’s) ability to regulate bodies in the financial sector in accordance with prudential laws

Paid Parental Leave Bill
Paid Parental Leave (Administration) Bill
Paid Parental Leave (Consequential Amendments) Bill

- introduce Australia’s first comprehensive, statutory paid parental leave scheme, as announced by the Government in the 2009 Budget

Posted 10th May 2010 by David Jacobson in Compliance

May 9, 2010

Legislation update 2010-2013

This article by me was first published in Retail Banking Review here.

I’ve commented previously that media releases are not law. A law isn’t a law until it is passed by Parliament and for Commonwealth law, that means the Senate as well as the House of Representatives.

Not knowing if, when and in what form a law will be passed makes it hard to plan changes to documents, processes, pricing and software.

Much has been said lately about the Commonwealth Government’s “backflips” on its announced laws so it’s worthwhile looking at the status of its announcements affecting retail banking regulation.

Whether the changes are because of negotiations with industry or as a concession that the law won’t get through the Senate, they need to be factored in to forward business planning.

Some changes are proposed in stages but the second stage reforms won’t be announced until the first stage is completed, for example privacy and data breaches.

Other changes are proposed for 3 years’ time. They assume the current government will still be there or that a new government will agree with the changes.

In recent weeks the Government has abandoned the Emissions Trading Scheme and dropped business phone numbers from eligibility for listing in the Do Not Call Register.

The Government’s Henry Tax Review response of 2 May turned out to be an anti-climax: even though it has important changes for superannuation and company tax (assuming the Resources Super Profits Tax is passed), the opportunity to also make compliance improvements has been deferred. Perhaps they will be announced in the Budget on 11 May.

The Future of Financial Advice reform package will have a significant impact on financial institutions and planners if it is implemented in its current form.

Here’s a timetable of changes based on current announcements and laws as passed:

1 July 2010

  • Australian Consumer Law – unfair contract terms law commences
  • National Credit Code commences;
  • Suitability assessments required for loans by lenders which are not ADI’s or Registered Finance Corporations
  • Applications for Australian Credit Licences open for existing consumer lenders (applications close 31 December 2010)

Second half of 2010 (likely)

  • Bankruptcy amendment increasing the minimum amount for which a creditor can petition for bankruptcy from $2,000 to $10,000
  • Extension of Do Not Call Register to emergency service, fax, other non-business and government numbers. Australian business phone numbers will not be covered by the Register.
  • Phase 2 Consumer Credit reform to commence: including a review of credit card limit extension offers, the provision of credit for small businesses, regulation of investment loans other than margin loans and mortgages for residential investment properties and enhancements to the regulation and tailored disclosure of reverse mortgages.

1 January 2011

  • Responsible lending starts for all lenders (including ADI’s and registered finance corporations) starts.
  • Margin lender licensing transition period ends
  • Commencement of new privacy credit reporting laws: reporting will be allowed for repayment history information from 14 April 2010.
  • introduction of a Paid Parental Leave scheme.
  • Changes to ASX Corporate Governance Principles and Recommendations commence covering reporting on board diversity and executive remuneration
  • Small business unfair dismissal rules will only apply to businesses with less than 15 employees by individual head count (as opposed to less than 15 full time equivalent employees until then). Employees of a small business will only be able to claim for unfair dismissal after they have been employed for at least 12 months. To dismiss someone fairly after 12 months the employer will have to comply with a Fair Dismissal Code for Small Business.
  • Australian Consumer Law Stage 2: includes a new national legislative scheme for consumer product safety

May 2011

  • New Personal Property Securities law commences.

First half 2011

  • A new national business names registration system
  • mandatory data breach notification decision likely

1 July 2012
Financial adviser commission reforms begin.

2013
Superannuation and company tax reforms commence.

Posted 9th May 2010 by David Jacobson in Compliance

April 6, 2010

Checking your advertising and promotions

Once you’ve developed a new product or changes to an existing product (discussed here) , you need to review your advertising and method of promotion.

This means looking at both the content of the ad as well as where you place it. Laws and codes affect both aspects of advertising. And there may be further special rules that apply depending on the type of product or service.

Download our general checklist for an overview of the clearance process.

Posted 6th April 2010 by David Jacobson in Compliance, Marketing

March 28, 2010

Implementing new technology and new products: compliance risks

Changing your technology or altering existing products or introducing new products without proper planning can lead to compliance, marketing and financial disasters.

Before you make such changes you need to carry out a risk assessment to identify the compliance risks.

You need to ensure that the way in which decisions are made and the way such projects are implemented take compliance into account.

Even small software or product changes have risks.

Poor product knowledge combined with lack of understanding of regulatory requirements can also lead to a breach.

Australian Competition and Consumer Commission V Wizard Mortgage Corporation Limited [2002] FCA 1317 considered an existing advertisement for a loan product which had been legally cleared but had been changed by the marketing head by adding in an interest rate (there was no rate before). However the product was not available at that rate. The Federal Court agreed with the ACCC that the ad was misleading and deceptive.

In Australian Competition and Consumer Commission v Audi Australia Pty Ltd [2007] FCA 1990, the Federal Court made orders against Audi relating to its misleading advertising that the Audi Q7 3.6 SE motor vehicle had 7 seats as a standard feature at the standard price when in fact the standard seating for the Audi Q7 3.6 SE was 5 seats.

In Australian Competition and Consumer Commission v Telstra Corporation Limited [2004] FCA 987 the Federal Court decided that Telstra’s $0 mobile phone advertising was misleading and deceptive after analysing Telstra’s mobile phone plans.

In other cases lenders have committed credit code breaches by making supposedly minor software changes.
(more…)

Posted 28th March 2010 by David Jacobson in Compliance

February 12, 2010

Bills update

Although a number of new Bills have been introduced into Commonwealth Parliament this week we cannot link to them as the Australian Parliament House Bills site is the subject of a denial of service attack. As soon as access is available we will provide our usual reports.

ABC News

Posted 12th February 2010 by David Jacobson in Compliance, Web/Tech

January 26, 2010

Document retention table update and electronic copies

One of our most popular resources is our record retention checklist. Our general business document retention table has been updated to take into account AML/CTF requirements and the Fair Work Act. The National Consumer Credit Protection Act and the Personal Property Securities Act will also impose new obligations when they commence full operation.

What records must be retained?
Every business should have a document (record) retention (and destruction) policy to suit its own circumstances. Our table can be used as a starting point. There will be variations between states and for particular industries.

For your business, identify specific categories of documents and then particular types of documents which must be retained and the term for which they must be retained.

What policy will you adopt for records not subject to specific regulation (eg emails)? Is there a designated time after which they will be destroyed? What criteria were used in selecting that time period?

In what form can documents be retained?
Whilst the various Acts prescribe the types of documents that must be retained and the period of retention, they are generally technology-neutral in terms of the method of retention. Original hard copy documents need not be retained if they are kept electronically in a form that is readily accessible. The electronic copy must be secure and must be convertible into hard copy.

A black and white hard-copy version of a colour record will be acceptable if colour is not an important aspect of a document.

If you are adopting an electronic archiving system you will need to make sure you have an IT Governance policy which deals with security, privacy, business continuity, processes and outsourcing.

Are the electronic copies unique, identifiable and unalterable? Can you prove they are tamper-proof?

Have you recorded the process by which information is copied, stored, recorded and reproduced?

In summary:

  • identify what records must be kept;
  • decide your retention/destruction policy for other documents not required for ongoing business purposes;
  • decide on your document retention method and record the process.

Posted 26th January 2010 by David Jacobson in Business Planning, Compliance

January 10, 2010

What laws apply to you?: developing compliance policies

Following on from my recent post on risk I was asked: what laws apply to my business? What must I know about?

It’s fairly easy to prepare a list of Commonwealth and State laws and local by-laws (and mandatory and self-regulatory codes of conduct) and talk about the significant penalty provisions. And it is important that every business understands the laws that apply to it.

But it shouldn’t stop there. It’s essential for a business to build a framework of policies and procedures around the core legislation and then train your staff and monitor them to ensure compliance relevant to your business on a day to day basis.

So what are the basics?

  • The Corporations Act
  • whichever Act licenses your industry
  • The Trade Practices Act and consumer protection laws (including the new Australian Consumer Law)
  • The Commonwealth Privacy Act
  • the various Tax Acts (Commonwealth and State)
  • occupational health and safety laws
  • employment and discrimination laws
  • intellectual property laws
  • real property laws
  • environmental laws
  • insurance laws
  • contract and ecommerce laws
  • your industry’s standards and codes

If you provide financial services:

  • Anti-Money Laundering and Counter-Terrorism Financing Act
  • Consumer Credit Code (and the new National Consumer Credit Protection Act)
  • Banking Act
  • APRA Prudential Standards

If you are a public company:

  • ASX Corporate Governance Principles and Recommendations 
  • Stock Exchange Business and Listing Rules (if you are listed)

So how do you translate those laws into understandable policies and procedures?

Your policies may be structured by department or function or process eg HR, accounting, sales, marketing. They should be given to staff as appropriate or made available on an intranet. Each business procedure should incorporate any legal requirement.

Here are some issues that need to be covered:

  • Corporate governance
  • Business structures and tax
  • Confidentiality
  • Conflicts of interest
  • Staff recruitment and employment conditions
  • Investor and shareholder relationships
  • Anti-money laundering and suspect transaction reporting
  • Environmental reporting
  • Gifts and inducements
  • Political donations
  • Competition and unlawful trade practices
  • New products
  • New customers
  • Strategic partnerships
  • Proprietary information (who owns employees’ inventions)?
  • Use of copyright materials and other IP (eg client logos)
  • Handling media enquiries
  • Customer complaints
  • Trust accounts and client property
  • Document retention
  • Licence condition monitoring and renewal
  • Reporting obligations (including continuous disclosure, if applicable)
  • Whistleblowing
  • Fraud reporting
  • Litigation
  • Dealings with regulators
  • Equal opportunity, discrimination, bullying, harassment and victimisation
  • Occupational health and safety (licensing, training, first aid, accidents)
  • Technology use policies including email and internet abuse, weblogs, Facebook, Twitter
  • Relationships between staff
  • Drug and alcohol abuse
  • Gambling
  • Account opening procedures
  • Credit approval procedures
  • Debt collection
  • Marketing including trade promotions and advertising sign off and website compliance
  • Terms and conditions of sale
  • Management accounting
  • Insurance coverage and risk management
  • Government grants
  • Business acquisitions and sales
  • Succession planning
  • Property ownership and leasing

No doubt there will be others that apply to your business. But you can’t manage your legal compliance if you don’t document it.

Posted 10th January 2010 by David Jacobson in Compliance

January 6, 2010

Are directors responsible for a Black Swan risk?

The key roles of a board of directors include monitoring regulatory compliance and risk management systems in their company.

Although the economic events of the last 2 years were well beyond the control of any individual board of directors, some companies did a better job than others in anticipating, identifying and managing the consequences of the GFC.

How can a board prepare for a Black Swan event, which by definition is unknown in advance and highly improbable but which has a large impact?

The author of The Black Swan, Nassim Nicholas Taleb, argues that as it is impossible to know the unknown risks, we should base our decisions around how unknown risks might affect us and prepare for the consequences.

He argues that just as we can prepare for known and repeated risks, we should also prepare for risks which have catastrophic consequences even if we don’t know exactly what the risk that causes it is or its probability of occurring.

The uncertainty is the hardest thing for boards and management to deal with.

If you were a director or manager of a casino, would you focus on anti-money laundering compliance, gambling policies and reducing losses resulting from cheaters or unlikely events such as a possible attack by a white lion, kidnapping of the casino owner’s daughter, an attempt by a former employee to blow up the casino or an employee failing to lodge tax forms? All of these improbable events actually happened with significant cost.

How does the law deal with this? If the risk is unpredictable then directors are not in breach of their duties to exercise care and diligence under
Section 180 Corporations Act. But, as Taleb points out, one of the characteristics of improbable events is that experts predict them after the event.

A board does not have a duty to forecast unpredictable events, but it is required to determine that the company has implemented appropriate monitoring systems, and it must take appropriate action when it becomes aware of a problem and believes that management is not properly dealing with it.

In reviewing risk management, a board should ensure management has identified the most likely sources of material future risks and
understand how the company is addressing any significant potential vulnerability.

Whilst the business judgment rule has not changed, courts may apply new standards, or interpret existing standards, to increase board responsibility for risk management. The reputation of companies and boards with flawed risk management processes will also be affected. The crisis management skills of several major companies have been tested recently.

The Government has responded to the GFC by emphasising the connection between director and executive remuneration and corporate risk-taking.

If at a minimum, boards are responsible for monitoring compliance obligations and known risks, what risks are known?

  • Financial Risks (liquidity risks, counterparty risks)
  • Disclosure Risks
  • Fraud
  • Bribery and Foreign Corruption (if operating overseas)
  • Disasters: material disruptions in the financial system, terrorist attacks, natural disasters such as earthquakes or tsunamis, weather extremes like cyclones or floods, or company-specific disasters such as industrial accidents.
  • Products Liability
  • Health and Safety
  • Environmental
  • Insurance
  • Information Technology
  • Intellectual Property
  • Anti-competitive conduct (cartels, price-fixing)
  • Employment-related claims
  • Social Responsibility and Human Rights

Boards will need to ensure they are adequately trained and have the right mix of skills to deal with these risks.

Posted 6th January 2010 by David Jacobson in Compliance, Corporate Governance
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