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May 18, 2012

Langes Responsible Manager Seminars: August 2012

Langes are pleased to announce that our next Responsible Manager seminars will be held in August 2012.

Our February seminars were well received. In response to feedback we will add an extra interactive session in addition to our case study.

These seminars for AFS and ACL licencees cover current hot topics and a general update on things you must get right.

Topics are selected for their relevance for Responsible Managers: the August seminars will specifically discuss preparing for an ASIC Compliance audit.

It is a practical guide to the most recent changes and topical issues affecting financial services and credit licensees, including latest cases, legislation, regulatory developments and other tips on how to prove compliance.

Key Information

* Cost: $385 (incl GST) per person
* CPD points: 3 points
* Time: 9am – 12:30 noon (registration 8:30am)
* Location: Brisbane, Sydney, Melbourne Adelaide
* Designed for: Responsible Managers who wish to stay up to date with all the relevant finance industry regulatory news

When and where
Brisbane: Tuesday 21 August 2012
Sydney: Wednesday 22 August 2012
Melbourne: Tuesday 28 August 2012
Adelaide: Wednesday 29 August 2012

Register your interest
Brisbane
Sydney
Melbourne
Adelaide

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Posted 18th May 2012 by David Jacobson in Corporations Act, Financial Services

May 16, 2012

Government’s response to Privacy Amendment recommendations

The Commonwealth Government has published its response to the Senate Finance and Public Administration Legislation Committee Reports on privacy amendments.

The response is in 2 parts: Exposure Drafts of Australian Privacy Amendment Legislation: Part 1 – Australian Privacy Principles and Exposure Drafts of Australian Privacy Amendment Legislation: Part 2 – Credit Reporting. (Background: here, exposure draft legislation)

In respect of the Committee’s twenty nine recommendations on the Australian Privacy Principles, 4 have been accepted in full, 14 have been accepted in principle, 1 has been accepted in part, 6 have been supported and 4 have been rejected in full.

In respect of the Committee’s thirty recommendations on credit reporting, 20 have been accepted in full, seven have been accepted in principle and three have been noted.

The Attorney General recently indicated that legislation would be introduced in the Winter Sittings of Parliament.

In respect of credit reporting, credit reporting information will include the following categories of personal information, in addition to those currently permitted in credit information files under the Privacy Act:
(a) the type of each credit account opened (for example, mortgage, personal loan, credit card);
(b) the date on which each credit account was opened;
(c) the current limit of each open credit account; and
(d) the date on which each credit account was closed.

Amongst other things, the changes will allow the Privacy Commissioner to:

• Accept a written undertaking from an organisation that they will take or refrain from a specified action. This will be enforceable in the Federal Court or Federal Magistrates Court.
• Make a determination following an investigation conducted on the Commissioner’s own initiative. Currently, the Act only allows a determination to be made when investigating a complaint from an individual about an act of practice.
• Seek civil penalties in the case of serious or repeated interferences with privacy.
• Conduct performance assessments of private sector organisations handling personal information. Currently the Commissioner can only conduct audits of government agencies and credit reporting agencies.

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Posted 16th May 2012 by David Jacobson in Financial Services, Privacy

ACCC’s approach to bank price signalling

In a recent speech, the ACCC Chair, Rod Sims, set out the ACCC’s views on enforcement of the new laws on anti-competitive price-signalling and disclosure of information which commence on 6 June.

The new provisions will initially apply only to the banking sector, and only in relation to the taking of deposits and making advances or loans.

It will be unlawful for an ADI to disclose prices to competitors – in private – where doing so is not in the ordinary course of business.

As to what is permitted in the ordinary course of business, Mr Sims said: “we think that an objective observer would regard the covert sharing of prospective pricing information – between competitors – as not in the ordinary course of business.”

He went on to say:

But what sort of communication would raise concerns under the prohibition on disclosures for the purpose of substantially lessening competition?

A great deal would depend on the purpose of the disclosure, or the reason for making it.

If it’s in order to facilitate coordinated conduct, that’s exactly what the law is intended to stop.

Here’s an example: a bank might make a public statement that its funding costs have risen.

And indeed, that statement might be in order to lay the groundwork – with its customers and shareholders – for an eventual rate rise.

But we think that statements that genuinely describe market reality are unlikely to raise concerns of anti-competitive conduct.

But our attention would be attracted where, say, a bank offers its support for a change in pricing strategy, effectively tipping that strategy to competitors and
testing how they might respond, without committing itself to action.

Further, of course, we would be concerned if, say, an Australian banking executive announced that he or she would be reluctant to lift rates beyond that of the Reserve Bank cash rate or introduce new fees, but they would follow if other banks did so.

I expect the banks will do everything they can to comply with these new laws.

They have strong systems and cultures that support strict compliance with the law.

The ACCC will of course take action if we see unlawful conduct.

Note that there are exceptions for disclosures between parties in a joint venture, between merger parties, as part of a corporate work-out, those authorised by
law, and those in compliance with the continuous disclosure requirements in the Corporations Act.

In addition to the exceptions, it will be possible to lodge an application for authorisation, and in some cases a notification, with the ACCC to obtain protection against legal action for proposed disclosures where those are likely to be in the public interest.

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Posted 16th May 2012 by David Jacobson in Financial Services, Trade Practices

May 10, 2012

Review of compensation arrangements for consumers of financial services

The Government has released a report into Compensation arrangements for consumers of financial services.

The report assesses the need for the introduction of a statutory compensation scheme.

The report:
•concludes that it would be inappropriate at this point in time, to introduce a ‘last resort’ compensation scheme, without first strengthening the existing compensation arrangements;
•recommends strengthening the existing compensation arrangements, in particular the holding of adequate professional indemnity insurance cover, greater ASIC monitoring and capital adequacy requirements to ensure that licensees have the financial resources to meet compensation liabilities, and
•suggests that consideration be given to the merits of product issuers being required to take greater responsibility for protecting consumers of their products and recommends a more detailed and targeted review into these arrangements.

The Government is seeking feedback from on the recommendations in the report and will take into consideration any recommendations resulting from the Parliamentary Joint Committee on Corporations and Financial Services’ (PJC) inquiry into the collapse of Trio Capital before responding to the report.

The Government anticipates finalising its formal response to Mr St John’s report in the next three months.

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Posted 10th May 2012 by David Jacobson in Financial Services, Future of Financial Advice Reforms

May 4, 2012

Applying for APRA authorisation of MySuper products

The Australian Prudential Regulation Authority (APRA) has released for consultation a discussion paper on proposed arrangements for the authorisation of MySuper products.

Accompanying the discussion paper is a draft authorisation application form together with instructions, as well as draft Prudential Standard SPS 410 MySuper Transition (SPS 410) which sets out requirements for trustees moving member balances into a MySuper product.

A number of elements in the draft authorisation application form request the submission of documents that will be required under the prudential standards, recently released in draft for consultation.

The authorisation process for RSE licensees wishing to offer MySuper products will commence from 1 January 2013. Once authorised, RSE licensees can offer these products from 1 July 2013 onwards.

Draft SPS 410 outlines requirements for all RSE licensees during the transition period from 1 July 2013 to 1 July 2017, by which date all accrued default amounts must be in a MySuper product except in limited circumstances.

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Posted 4th May 2012 by David Jacobson in Financial Services, Superannuation

Misleading use of “independent” by insurance brokers

ASIC has announced that in a recent surveillance project, it found 21 instances of insurance brokers and financial planners making statements about the independence of the licensee or the services they provide in breach of the Corporations Act. The relevant financial services licensees have now voluntarily complied with ASIC’s request to remove or amend the statement in each of the 21 instances.

AFS licensees are prohibited from using the terms, ‘independent’, ‘unbiased’ or ‘impartial’ if they receive commission or volume-based payments.

The licensees identified included 17 general insurance brokers, 3 financial planners and 1 life broker. In one instance, the statement was found on the website of an authorised representative.

AFS licensees must ensure that statements made by representatives in any published material comply with the relevant provisions of the Corporations Act.

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Posted 4th May 2012 by David Jacobson in Corporations Act, Financial Services, Insurance, Marketing

FOFA update: codes of conduct

A speech by ASIC Commissioner Peter Kell provides a useful map of the FOFA reforms including how ASIC will approach approving codes of conduct: it outlines the results from ASIC’s recent shadow shop of retirement advisers and what ASIC considers to be good quality advice, discusses the FOFA reforms and ASIC’s approach to implementation.

Although the Bills have not been passed yet, Kell describes the general code approval process and makes it clear that ASIC expects that codes will contain provisions that require members to have active obligations towards their clients that will achieve the same outcome as the opt-in requirement intends to achieve.

Background

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Posted 4th May 2012 by admin in Corporations Act, Financial Services, Future of Financial Advice Reforms

ASIC policies on emissions units advisers

ASIC has released its final policies on adviser training and financial requirements for entities and individuals providing financial services in relation to emissions units: RG 146 now contains guidance on specialist knowledge requirements for advisers providing financial product advice to retail clients on emissions units.

ASIC has also released an updated version of Regulatory Guide 236 Do I need a licence to participate in carbon markets? (RG 236)

No specific updates have been made to RG 166: AFS licensees providing financial services for regulated emissions units should meet the current requirements of RG 166.

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Posted 4th May 2012 by admin in Corporations Act, Environment, Financial Services

May 2, 2012

Privacy case note: A and Financial Institution

In A and Financial Institution [2012] AICmrCN 1 the Privacy Commissioner dealt with a complaint from a customer of a financial institution that a mobile phone number provided for security purposes in an internet banking application was used 5 years later by a company marketing insurance products for the financial institution.

The financial institution did not deny the complainant’s claims that the complainant had provided their mobile phone number for security identification purposes. The Commissioner considered the context of the collection of the mobile phone number, and took the view that the primary purpose of collection was to provide extra security protection for banking transactions. The Commissioner took the view that disclosing the mobile phone number for the secondary purpose of enabling the direct marketing company to contact the complainant was not related to the primary purpose of collection.

The financial institution advised the Commissioner that it sent the complainant a letter about its insurance products a week before the complainant received the telephone calls. A notice in fine print at the back of the letter stated that the financial institution would send the complainant’s mobile phone number to the financial institution’s contract company, to call the complainant, unless the complainant contacted a specified number to advise they wanted to be excluded from the calling program.

The financial institution considered that, because the complainant had not responded to the letter by calling to advise it did not want to participate in the calling program, it was entitled to assume that its disclosure of the complainant’s personal information, including the mobile phone number, was within the complainant’s reasonable expectations.

The parties conciliated the matter. To resolve the matter the complainant accepted a letter of apology and assurances from the financial institution that the complainant would not be included in any future marketing campaigns. The financial institution also undertook to conduct a review of its marketing campaign procedures.

The Commissioner accepted that the complainant was unlikely to have closely read the correspondence as the letter sent by the financial institution was about a service that the complainant was not interested in receiving from that organisation.

Further, the Commissioner noted that the information aimed at advising the recipient of the intention to disclose the mobile number for direct marketing purposes was included as part of additional information located on the back of the correspondence. This information entitled ‘Important Information’, was not only on the back of the correspondence but was also in extremely small font which could seem contrary to it being important information.

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Posted 2nd May 2012 by admin in Financial Services, Insurance, Marketing, Privacy

April 30, 2012

Stronger Super tranche 3

Treasury has released an Exposure Draft of the Superannuation Legislation Amendment (Further MySuper and Transparency Measures) Bill 2012 for consultation.

The Bill:
• bans entry fees and sets criteria for the charging of other fees in superannuation, including rules for the charging of financial advice;
• requires all superannuation funds to provide life and TPD insurance to members (excluding defined benefit members) on an opt-out basis;
• enables APRA to collect information;
• allows only MySuper funds to be eligible as default funds in modern awards and enterprise agreements;
• allows exceptions for members of defined benefit funds.

The draft legislation requires superannuation funds to publish on their websites:

  • details of director and executive pay;
  • details of what assets the fund has invested in; and
  • an up-to-date ‘product dashboard’, setting out information on target investment returns, past performance against targets, investment risk, liquidity and fees, in relation to each product offered by the fund.

The draft legislation also provides the remaining legislative elements relating to MySuper, including provisions relating to intra-fund advice and the transition to MySuper.

This Bill is the third tranche of legislation implementing the
Government’s MySuper and governance reforms as part of Stronger
Super. The first tranche of legislation was introduced to the Parliament on 3 November 2011 as the Superannuation Legislation Amendment
(MySuper Core Provisions) Bill 2011 (the MySuper Core Provisions Bill).
The second tranche of legislation was introduced to the Parliament on 16 February 2012 as the Superannuation Legislation Amendment (Trustee Obligations and Prudential Standards) Bill 2012 (the Trustee Obligations and Prudential Standards Bill).

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Posted 30th April 2012 by David Jacobson in Financial Services, Superannuation
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