January 16, 2012

CBA changes comparison rates

ASIC has announced that the Commonwealth Bank of Australia (CBA) has agreed to change advertised comparison rates for its Wealth Package loans in response to ASIC concerns the comparison rates used in ads were incorrect and potentially misleading.

ASIC was concerned CBA’s home loan ads promoting its Wealth Package loans did not include the Wealth Package $350 annual fee in the advertised comparison rate.

Section 166 of the National Credit Code and Regulation 100 require the comparison rate to include each fee or charge (if any) payable by the debtor at the time each repayment is made, being a credit fee or charge (other than a government fee, charge or duty) that is ascertainable when the comparison rate is disclosed (whether or not the credit fee or charge is payable if the credit is not provided).

A fee or charge is not ascertainable and need not be included in the calculation if their imposition or amount is dependent on events that may or may not happen.

The Home Loan Key Facts Sheets personalised comparison rate is based on the normal comparison rate calculation except for the loan amount and term nominated by the consumer and any other information required by a lender.

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Posted 16th January 2012 by David Jacobson in legislation

Updated NCCP Act and Regulations

Comlaw has published an updated National Credit Act and Regulations (as at 1 January 2012).

The National Consumer Credit Protection Act 2009 incorporates the home loan key facts sheet provisions of the National Consumer Credit Protection Amendment (Home Loans and Credit Cards) Act 2011 but not the credit card provisions.

The National Consumer Credit Protection Regulations 2010 includes the National Consumer Credit Protection Amendment Regulations 2011 (No. 5) (the home loan key facts sheet regulations) but not the National Consumer Credit Protection Amendment Regulations 2011 (No. 6) (for credit cards).

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Posted 16th January 2012 by David Jacobson in legislation

December 19, 2011

Penalty fees class action expands

The solicitors conducting the class action against ANZ have announced that actions will be commenced against the Commonwealth Bank, Westpac, National Australia Bank and Citibank in relation to credit card late payment fees.

The claims are on behalf of 45,000 customers of Commonwealth Bank, 30,000 customers of Westpac, 30,000 customers of NAB, and 10,000 customers of Citibank. Including 38,000 customers in the ANZ case, proceedings have now been issued for over 150,000 bank customers.

The value of the claims against the five banks totals $197 million including $50 million against the ANZ, $56 million against Commonwealth Bank, $38 million each for National Australia Bank and Westpac and $15 million for Citibank.

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Posted 19th December 2011 by David Jacobson in legislation

December 8, 2011

Senate Committee report on Consumer Credit Enhancements Bill

The Senate Economics Committee has published its Report on the Consumer Credit and Corporations Legislation Amendment (Enhancements) Bill 2011.

With respect to small amount credit contracts (short term (“payday”) loans) the Committee has recommended that:

“the government review the measures… This review must re-engage with stakeholders to:

  • carefully assess claims that the current provisions may have adverse consequences for consumers;
  • carefully assess the merit of alternative approaches to focus the provisions on borrowers with low incomes; and
  • review and publish modelling on the effect of the proposed 10 per cent, 2 per cent and 48 per cent caps on the commercial viability of the payday loan industry.”

The Committee made other recommendations in relation to the Bill’s provisions for hardship variations, reverse mortgages, remedies for
‘unfair or dishonest conduct’ and consumer leases.

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Posted 8th December 2011 by David Jacobson in legislation

December 5, 2011

Case note: ANZ fees class action preliminary decision

In Andrews v Australian and New Zealand Banking Group Limited [2011] FCA 1376 Justice Gordon of the Federal Court made preliminary decisions about which of ANZ Bank’s exception fees for a range of banking products may be penalties.

Different fees were charged for different events and for different types of accounts: Retail Deposit Accounts, Consumer Credit Card Accounts, Commercial Credit Card Accounts and Business Classic Accounts.

Justice Gordon decided that the Late Payment Fees in respect of certain credit card accounts are capable of being characterised as a penalty. On the other hand she concluded that the Honour Fees, the Dishonour Fees, the Overlimit Fees and the Non-payment Fees were not penalties.

No decision was made in relation to the amounts of the fees.

Her reasons considered banker-customer law, the history of the law of penalties, the current state of the law of penalties in Australia, the regulatory framework relevant to the Exception Fees (including the Corporations Act, the UCCC and the Banking Code of Practice) and each of the Exception Fees and the distinctions between them.

UPDATE 28 December 2011: The customer plaintiffs have lodged an appeal in their class action against ANZ challenging the ruling that honour, dishonour and overlimit fees were not penalties.

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Posted 5th December 2011 by David Jacobson in legislation

Committee report on Consumer Credit Enhancement Bill

The Parliamentary Joint Committee on Corporations and Financial Services has delivered its report on its Inquiry into Consumer Credit and Corporations Legislation Amendment (Enhancements) Bill 2011.

The Committee has made 14 recommendations including:

  • extending the commencement date for the miscellaneous consumer credit enhancements (hardship variations, unfair or dishonest conduct, representations) from 1 July 2012 to 1 January 2013
  • requiring hardship applications to be made in writing
  • to not prescribe the method by which a credit provider must provide projections for reverse mortgages to potential borrowers
  • to amend the definition of reverse mortgages to clearly exclude other forms of credit arrangements that provide the option of interest only repayments.
  • that the Government revisit the measures proposed relating to small amount credit contracts and caps on costs :”Further consultation with stakeholders should be undertaken to address the concerns identified throughout the inquiry and to develop measures that will ensure cohesive and consistent national consumer credit legislation and an appropriate balance between consumer protection
    and industry viability.”

The Bill is awaiting resumption of Parliament on 7 February 2012.

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Posted 5th December 2011 by David Jacobson in legislation, Phase 2

November 21, 2011

Consumer credit enhancements: small amount loans and interest rate caps

The Consumer Credit and Corporations Legislation Amendment (Enhancements) Bill 2011 amongst other things contains provisions for:

  • Small amount credit contracts (in Schedule 3) (“payday lender” or micro-loans) which commence on 1 July 2012
  • Caps on interest rates and costs for all other credit contracts (in Schedule 4) which commence on 1 July 2013

The Bill is the subject of 2 inquiries: Senate Economics Committee is due to report on the Bill on 23 November and the Joint Committee on Corporations and Financial Services is due to deliver its report on 24 November.

UPDATE 21 November 2011: I have been informed that the Joint Committee may delay delivery of its report and that the Bill may be carried over to February 2012.

(more…)

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Posted 21st November 2011 by David Jacobson in legislation

Case note: a contract for diamonds was a regulated loan

In Carter and Anor v Fast Access Finance (Beaudesert) Pty Ltd and Anor [2011] QCAT 525 the Queensland Civil and Administrative Tribunal decided that contracts for the sale of purchase of diamonds were in fact a loan contract regulated by the Consumer Credit Code (as it then was) and as the charge for credit was well in excess of the permitted rate of 48% pa the loan should be reopened.

The lender was ordered to repay to the borrower the whole of interest [or credit charge or profit] received by it.

Rachael Carter and Michael Sinclair had fallen behind substantially with their rental. On 5 November 2009, they attended the offices of Fast Access Finance (Beaudesert) Pty Ltd in order to obtain a loan of $1,000 to pay the rent. They had 2 children and were unemployed.

They signed documentation to buy diamonds for $2000 by instalments by weekly repayments of $98.00 over a period of 5 months on the security of their 1993 Holden Commodore worth $2000 and at the same time to sell the same diamonds immediately for $1000.They were not shown any diamonds and there was no discussion about diamonds. They left with $1000.

The lender argued the arrangement was not a regulated loan even though the applicants signed a loan application form and the privacy consent referred to borrowing.

The [applicants submitted the] rate of interest was calculated at about 318% pa.

The Adjudicator concluded:

The respondents‘ submissions … would have one believe that the genuine nature of the transaction between the parties was one of the sale and purchase of diamonds…. that Mr Sinclair and Ms Carter attended their office for the purpose of purchasing diamonds and immediately reselling those diamonds as an essential part of that transaction so that as the net result they could lose $1,000. They would never see the diamonds which they contracted to purchase and nor would they get any benefit for example by Ms Carter being able to wear the diamonds…

I find that the characterisation of the transaction in that manner is so highly unlikely, improbable and implausible as to be a complete fiction. It is ridiculous that a person would wish to enter a business premises in order to buy a product no matter what it be, to sell it immediately and make a loss…

This transaction breaches the Code in many respects, pursuant to section 70 it is reopened and I find the respondents are not entitled to any interest, credit charge or profit. As they have not produced any evidence or statement of account then I accept the evidence of the applicant that they have paid $2,500 to repay the loan of $1,000 and I order that the respondents pay to the applicants the sum of $1,500 within 14 days.

AUTHOR’S NOTE 21 November 2011: The words in square brackets have been added as the solicitor for the respondent has pointed out that there was no specific finding as to interest.

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Posted 21st November 2011 by David Jacobson in legislation

November 4, 2011

Consumer credit enhancements: consumer leases

Schedule 3 of the Consumer Credit and Corporations Legislation Amendment (Enhancements) Bill 2011 contains amendments to the NCCP Act (including the National Credit Code) which relate specifically to contracts for consumer leases, commencing on 1 July 2012.

Currently leases that contain a right or option to purchase are functionally the same as a credit contract and are therefore deemed to be credit contracts by the Code in section 9. Part 11 regulates consumer leases where there is no right or obligation to purchase the leased goods.

The Bill contains changes designed to achieve regulatory consistency between leases and credit contracts.

Some of the main regulatory differences between the two include:
• the form of consumer leases;
• the obligation to provide an information statement or statement of account;
• the content of the disclosure requirements;
• liability for conduct such as false and misleading representations; and
• the rights of lessees and lessors in respect of enforcement proceedings.

Lessees may mistakenly believe that they have an ability to buy the goods at the end of the lease when they do not.

What do you need to do?

If you provide consumer leases (as defined) then your procedures and systems will change.

If the Bill is passed, changes include:

  • Lessors are required to provide an ongoing statement of account if requested by the lessee and an end of lease statement.
  • Consumer leases can be changed on the grounds of hardship or on the basis the transaction is unjust.
  • The lessor will be obliged to provide a statement of the amount payable on termination.
  • The lessor will be obliged to inform the lessee when a direct debit default occurs.
  • The lessee will have a right to terminate a lease in two different circumstances:
    • before the goods have been provided; and
    • after the goods have been provided.
  • The Code provisions relating to enforcement matters will be extended to consumer leases
  • Lessors will be liable for a supplier’s misrepresentation.
  • A criminal penalty may be imposed on a lessor or supplier for harassment.

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Posted 4th November 2011 by David Jacobson in legislation, Phase 2

October 21, 2011

Consumer Credit Enhancements: Reverse Mortgages

Schedule 2 of the Consumer Credit and Corporations Legislation Amendment (Enhancements) Bill 2011 contains amendments to the NCCP Act (including the National Credit Code) which relate specifically to contracts for reverse mortgages, commencing on 1 July 2012.

What do you need to do?

If you provide reverse mortgages (as defined) then your procedures and systems will change.

A reverse mortgage is defined for the purposes of the Code as an arrangement which involves a credit contract and a mortgage over a dwelling or land securing a debtor’s obligations under the contract and either:
• the arrangement is an arrangement of a type which ASIC has declared to be a reverse mortgage ; or
• the arrangement meets the following two conditions:
– the total amount the borrower owes under the contract or mortgage may exceed the maximum amount of credit they may be provided under the contract without them being required to reduce their liability to a figure less than that maximum amount; and
– the arrangement meets any prerequisites prescribed by the regulations (with it anticipated that this regulation-making power may be needed to exclude other classes of credit contracts where the protections applicable to reverse mortgages are not appropriate).

Bridging finance contracts are excluded from the definition of reverse mortgages as these are also credit contracts where the outstanding balance of the contract can increase until the final repayment, but where the protections applicable to reverse mortgages are not necessary.

The provisions in the Bill include new obligations for persons who engage in credit activities in relation to reverse mortgage contracts. The key elements of these requirements are:
• introducing a ‘no negative equity guarantee’ protection through a prohibition against credit providers requiring or accepting repayment of the loan for an amount which exceeds the market value of the mortgaged property (subject to certain exceptions);
• mandating that holders of an Australian credit licence must undertake the following conduct before they make an assessment or a preliminary assessment under
sections 123, 124 or 128 of the NCCP Act:
– using a website approved by the Australia Securities and Investments Commission (ASIC), show a consumer projections of the potential effect a reverse mortgage may have on the equity they have in their home;
– provide the consumer with a print out of these projections;
– notify the consumer of additional information that will assist them to decide whether to enter into a reverse mortgage, and, if so, on what terms; and
– give the consumer a reverse mortgage information statement;
• prohibiting credit providers from specifying that certain types of conduct can constitute a default under a reverse mortgage contract;
• disclosure of the way in which non-title holding residents will be treated under a reverse mortgage contract;
• prohibiting credit providers from entering into a reverse mortgage contract unless the consumer has received legal advice regarding the contract (with commencement of this obligation deferred to a date to be prescribed by regulation); and
• new requirements on credit providers where they have given a default notice to the debtor, including an obligation to take reasonable steps to contact the debtor in person, to make sure they understand they are in default and therefore provide them with an opportunity to rectify the default.

ASIC’s moneysmart website provides a visual demonstration of possible outcomes.

The draft Regulations provide that it will be presumed that a credit contract will be unsuitable for a borrower under the following circumstances:
• that the credit contract is not a reverse mortgage;
• the borrower is at least 55 year of age and is not in full-time employment when the credit contract will be entered into ;
• the amount owing under the contract can only be repaid by selling the borrower’s principal place of residence; and
• if reasonable inquiries about the consumer’s requirements and objectives establish that the consumer would use the credit provided under the contract predominantly to pay for regular or recurring household expenses, or to pay for expenses relating to the health of the consumer, or another resident of the property aged over 55 years old. This would not include the consumer’s use of the credit provided under the credit limit in the contract as part of discharging the consumer’s obligations under another credit contract that is secured by a mortgage over the consumer’s principal place of residence.

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Posted 21st October 2011 by David Jacobson in legislation, Phase 2, responsible lending