Favourable result in Consumer Credit Code Civil Penalty Application
Shortly prior to its merger with Community CPS Australia Ltd, United Credit Union Ltd made a civil penalty application to the State Administrative Tribunal of Western Australia in relation to contraventions of 7 key requirements of the Consumer Credit Code. United asked that the Tribunal also take into account contraventions of 13 non-key requirements of the Code.
The contraventions were identified during due diligence in preparation for the merger. Overall they affected in excess of 17,000 credit contracts. Upon the merger taking effect Community CPS became the successor in law to United, and continued the application in that capacity.
United, and Community CPS as its successor, offered to make ex gratia payments of compensation to borrowers affected by three of the contraventions.
The Commissioner for Consumer Protection intervened in the application to represent the interests of affected borrowers.
The application was heard by the President of the State Administrative Tribunal, His Honour Justice John Chaney, on 4 March 2010. His Honour delivered an oral judgment at the conclusion of the hearing.
His Honour made declarations that United had contravened key requirements of the Consumer Credit Code. However, he found that in all the circumstances it was inappropriate to impose any civil penalty. His Honour found that:
• The contraventions by United were not deliberate. By and large they arose from system failures.
• Community CPS was not responsible for the conduct which constitutes the contraventions, although it accepted legal responsibility for the consequences of that conduct.
• The conduct of Community CPS was ‘commendable’. It had acted in a ‘very responsible way’ and had accepted its responsibilities for compliance with the Code in a way which one would hope to be able to expect from all financial institutions.
• The voluntary payment of compensation by Community CPS was an important factor to be taken into account in deciding whether a civil penalty should be imposed, as was the expense which Community CPS had incurred in dealing with the matter.
Langes+ acted for United and Community CPS in relation to the application, and partner Shannon Adams represented them before the Tribunal.
Posted 7th March 2010
by David Jacobson
in Credit unions, Legal, Risk management
Community interest companies
Whilst I had heard of social businesses before, I only recently heard the expression “community interest companies”. Roger Pekin used it while talking about Food Connect.
Interestingly, the UK has a regulator for community interest companies (CIC’s).
It describes CIC’s as follows:
Community Interest Companies (CICS) are limited companies, with special additional features, created for the use of people who want to conduct a business or other activity for community benefit, and not purely for private advantage. This is achieved by a “community interest test” and “asset lock”, which ensure that the CIC is established for community purposes and the assets and profits are dedicated to these purposes. Registration of a company as a CIC has to be approved by the Regulator who also has a continuing monitoring and enforcement role.
Posted 7th March 2010
by David Jacobson
in Legal, Mutuals
ASIC term deposit review report
ASIC has released the results of its review of the Australian term deposit market.
ASIC’s review looked at the period 1 January 2008 to 27 February 2009 and covered eight authorised deposit-taking institutions (ADIs) holding over 80 per cent of Australia’s total term deposits.
ASIC’s review found that seven out of the eight ADIs reviewed promoted their term deposits by advertising only the highest term deposit rates, while maintaining lower rates for all other deposit periods. The periods on which the advertised higher rates were offered varied over time.
In ASIC’s opinion, this ‘dual pricing’ coupled with the potential for term deposits to rollover by default if the investor does not take action, creates a risk that a retail investor could inadvertently end up in a much lower interest term deposit.
ASIC’s report contains recommendations for improvements to advertising, disclosure of interest rates and grace periods designed to maximise the disclosure to investors about what happens when their term deposit matures.
The recommendations are:
- ADIs should review their term deposit advertising to ensure that, where dual pricing practices operate, investors are not given the impression that good or competitive returns are available across all deposit terms when this may not be the case.
- ADIs that have high and low term deposit interest rates should review their disclosure documents to ensure that there is clear and effective disclosure that:
A. dual pricing exists; and
B. because term deposits have the ability to roll over automatically without the investor taking active steps, there is a significant risk of rollover from a high to a low interest rate.
- This disclosure should occur in:
(a) term deposit application forms;
(b) Product Disclosure Statements (PDSs) or terms and conditions booklets; and
(c) pre-maturity and post-maturity letters.
- Investors should be made aware of the interest rate that will apply on their new term deposit before it rolls over, so that they have the
longest possible period (the pre-maturity period and the grace period) to intervene if they wish. Investors who would roll over to a low interest rate should be made aware that better interest rates are available from the same ADI for comparable periods.
- These disclosures should be made clearly and in the prematurity communication with investors. Although enclosing interest rate
schedules with pre-maturity letters could potentially achieve this, ASIC considers that investors are more likely to read the actual letter rather than a potentially lengthy and detailed interest rate schedule.
- ADIs should update their term deposit renewal communication so that they clearly disclose the actual or indicative interest rate that will
apply to the new term deposit. Where the interest rate indicated is subject to last minute changes by the ADI, this fact should also be clearly disclosed.
- It is important for investors to have, and be aware of, the grace period that applies when their term deposit rolls over by default. ASIC also considers that the grace period should be of sufficient length to allow the investor to act if they so choose.
It is industry best practice to:
A. tell investors about grace periods at every disclosure point, including PDSs/terms and conditions, pre-maturity and post-maturity letters.
B.provide investors with a grace period no shorter than five business days, with industry best practice at 14 days.
ASIC will conduct a follow up review 12 months after the implementation of its recommendations by ADIs.
Posted 1st March 2010
by David Jacobson
in Legal
Exposure draft Co-operatives National Law released
The Ministerial Council on Consumer Affairs has released an exposure draft Co-operatives National Law for all States and Territories for comment.
The proposed Co-operatives National Law will replace separate co-operatives legislation in each State and Territory with a single uniform national law. The plan is that New South Wales will enact the national law in 2010. Other States and Territories will then have 12 months to apply the national law or enact consistent legislation.
The proposed Cooperatives National Law will not require incorporation of cooperatives under the Corporations Act 2001 but will ensure that the provisions of the Corporations Act which are relevant to cooperatives are applied and modified consistently across State and Territories in an accessible manner.
It will also establish a framework for supervising cooperatives which facilitates nationally uniform administration and which incorporate provision for enforceable undertakings consistent with current practice in consumer protection.
According to the Regulatory Impact Statement:
- As of September 2009 there were 1,726 cooperatives registered across Australia. Three quarters of these cooperatives are established as non-profit entities and have rules which prevent them from distributing any surplus to their members. The remaining quarter distribute surpluses to their members and are known as distributing cooperatives or trading cooperatives.
- Most cooperatives in Australia are small organisations in terms of turnover and assets. Approximately 98 per cent of cooperatives have annual revenue of less than $25 million and 99 per cent have assets of less than $12.5 million. There are a very small number of cooperatives which have assets in excess of $100 million, with most mainland States having at least one large manufacturing or agricultural cooperative. Nearly all cooperatives operate in just one jurisdiction. Less than one percent of cooperatives operate across borders.
Posted 22nd February 2010
by admin
in Mutuals
Mutuals merger: scheme of arrangement
Implementing a merger of mutuals involves many decisions including the actual legal method.
One of the factors to consider in choosing a merger by way of scheme of arrangement under the Corporations Act is that decisions (including the approval of the member information document, the convening of a member meeting and ultimately the scheme itself) are at the discretion of the court.
In the recent merger between Lifeplan Australian Friendly Society Limited and Australian Unity Limited, Victorian Supreme Court Judge Robson initially refused to approve the convening of a meeting of members until further information was provided (decision here) but ultimately approved it (here).
The merger was approved by members and proceeded.
Posted 19th February 2010
by David Jacobson
in Legal, Mutuals
Case study: challenge to CBA’s employment termination
In Yousif v Commonwealth Bank of Australia [2010] FCAFC 8 the Federal Court Full Court rejected an appeal by a CBA mobile lender against the Federal Court’s decision not to grant her relief against the termination of her employment.
Although the Bank won, the case canvasses a range of issues including the way in which CBA dealt initially with an unhappy employee and her subsequent application for an internal transfer and an internal investigation.
The case also considers a breach of privacy by the Bank relating to the employee’s CommSec records and whether the Bank’s internal policy relating to appointments was part of the employment contract.
The case is worth reading as an example of the way things can go wrong.
Posted 19th February 2010
by David Jacobson
in Legal
Langes compliance assurance meeting 24 February 2010
Here’s the Agenda for our next meeting on 24 February:
1. Are you prepared for the new National Consumer Credit regime?
a) Reviewing Langes NCC Compliance Checklist
b) ASIC Credit Guidance Registration and Licensing requirements
c) New form of default notices
2. Other items for discussion
a) Personal Property Securities update
b) Guarantee Scheme for Large Deposits and Wholesale Funding to end.
c) Financial Claims Scheme– requirement for disclosure in PDS.
d) Reminder: AUSTRAC 2009 AML/CTF compliance reporting dates –independent reviews?
Members can download slides now from the LCAP website.
Posted 18th February 2010
by David Jacobson
in Legal
Things you need to do under the Fair Work Act
The Fair Work Act now governs employment, with the new Banking, Finance and Insurance Award replacing the Credit Union and other financial services awards as of 1 January .
With the new National Employment Standards also applying from 1 January there are some important changes now in place .
We recommend a review to identify inconsistencies between the new award and the National Employment Standards in:
1. your letters or offers of employment.
2. employment contracts ( new and existing )
3. existing policies.
There may also be a need to develop new policies and procedures eg letters responding to flexible work requests.
You should also review your existing policies relating to probation, parental leave, work-life balance and performance and misconduct.
Do your employment contracts include the new mandatory terms?
Have you drafted complying termination and redundancy pro forma letters?
Have you reviewed your leave forms, time sheets and pay slips to ensure they comply with new requirements in terms of content and retention periods.
If you need assistance, call Richard Farago.
Posted 16th February 2010
by David Jacobson
in Legal
Problems with loan assignments
It is becoming common for financial institutions to assign parcels of loans to each other.
But is the assignment effective?
It will depend on the terms of the loan agreements being assigned, the terms of the transfer and the assignment process.
And any enforcement rights exercised by the transferee will be restricted by the terms of the loan agreements.
In Goodridge v Macquarie Bank Limited [2010] FCA 67 Judge Rares of the Federal Court decided that one borrower’s loan which was part of a complex transfer of about 18,500 margin loans for nearly $1.5 billion from Macquarie Bank to (ultimately) Leveraged Equities Limited (part of the Bendigo and Adelaide Bank) was not validly assigned.
The borrower had sued for return of his investments which were forcibly sold as the result of a margin call.
After examining the specific circumstances Judge Rares decided that:
- the borrower had not in fact been in default,
- the demands were not made in accordance with the loan agreement,
- there was no power to sell the borrower’s investments,
- the sales were in breach of the loan agreement, and
- the investments should be returned to the borrower and he should be compensated for any loss after payment of his liabilities.
As well as deciding there was no valid assignment, the Judge decided that no proper notice of the assignment had been given and that Leveraged Equities had acted unconscionably.
Posted 16th February 2010
by David Jacobson
in Legal
Consumer credit hardship threshhold increased
The new threshold is $374,330 (up from $354,530) . The next change will be on 10 March 2010.
Further information is available at Hardship Threshold.
From 1 July 2010 (when the National Credit Law starts) the threshold will be fixed at $500,000.
Posted 13th February 2010
by David Jacobson
in Legal