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March 30, 2009

Misleading advertising: ASIC targets Westpac

ASIC is increasing its monitoring of advertising of banking products.

ASIC has released details of its concerns with Westpac Banking Corporation's advertising for the Westpac Choice account and the steps Westpac is taking to address ASIC’s concerns.

The Westpac Choice account was advertised as being free of monthly account keeping fees for customers depositing at least $2,000 per month.

ASIC was concerned the advertisements created the impression the initiative to remove monthly service fees applied automatically to existing account holders, when that was not the case.

ASIC was also concerned the advertisements presented the removal of monthly fees as a ‘commitment to lowering the cost of banking’ and as a key feature of the Choice account. In fact, at the time the advertisements were published, Westpac had not committed to retain the initiative beyond the initial promotional period, except for new account holders who applied during the promotional period.

In response Westpac is taking a number of steps to ensure that its existing customers have not been misled, including writing to all of them.

From 1 June 2009 in relation to the Westpac Choice account:

  • all customers (existing and new) will be able to avoid monthly fees by depositing $2,000 per month; and
  • the method of avoiding monthly service fees by maintaining a minimum monthly balance of $3,000 will no longer be available.

Related posts:

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Posted 30th March 2009 by David Jacobson in Legal

March 28, 2009

Does your reporting system include negative covenants and warranties in contracts?

Risk management systems now routinely include information about whether the organisation is performing its duties and complying with the law.

All systems rely on the identification of issues to be reported on.

The reporting officer then has to assess information relating to those issues.

Certain items such as a breach of negative covenants in banking or other agreements are not as well publicised as legislative requirements.

If you have a contracts register (eg key financial and outsourcing agreements) have you listed the warranties and covenants you have made in those contracts? For example if those contracts require certain warranties and obligations to be complied with and be true on an ongoing basis (not just when the contract was made) how do you do that?

Financial covenants (eg liquidity, capital, borrowing levels) may be relatively simple to monitor.

Some contracts require one party to notify the other of "material adverse changes".  Most agreements require you to keep information confidential.

The only way to do this is to include those covenants in your reporting system and to charge a person with the monitoring of information relevant to those agreements.

If your system is properly designed and maintained you will be assured that you are meeting your obligations under those contracts.

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Posted 28th March 2009 by David Jacobson in Legal, Risk management

March 26, 2009

ACCC approves amended Woolworths epump proposal

I discussed the ACCC's opposition to Woolworths epump proposal previously here.

The Australian Competition and Consumer Commission has now announced it will not oppose a revised exclusive arrangement between Woolworths and HSBC.

Under the arrangement, the Woolworths Everyday Money Credit Card issued by HSBC, will be the only payment option at Woolworths' new contactless pay at pump facility (epump) only until 15 August 2010.

Consumers holding other contactless cards will be able to use epump after that date, if not sooner.

The ACCC considers that these benefits outweigh any effects on competition and consumer choice during the limited exclusivity period.

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Posted 26th March 2009 by David Jacobson in Legal

March 25, 2009

APS 310 audit

APRA's revised prudential standard on audit requirements for ADIs (APS 310) requires that APRA be provided with “independent advice” from an ADI's auditor in relation to its operations and risk control environment, as well as assurance that data provided to APRA are reliable.

The prudential standard applies to financial years beginning on or after 1 January 2009.

Within three months of its annual balance date, an ADI must provide APRA with a risk management declaration from its CEO endorsed by the Board.

Key requirements of the prudential standard include:

  • ADIs must formally appoint an auditor for prudential purposes (which can be the same as the auditor employed for financial statement audits). APRA may require (by notice in writing) than an ADI appoint another auditor in addition to existing auditors for the purposes of this standard.
  • The auditor’s terms of engagement must be set out in legally binding contract between the ADI and appointed auditor, including compliance with the standard, Auditing Standards and Guidance issued by the Auditing and Assurance Standards Board.
  • The appointed auditor must meet APRA's fit and proper and independence requirements.
  • The Board and CEO must, as part of the risk management declaration, attest that for the financial year:
    (a) they have identified the key risks of the ADI;
    (b) they have established systems to monitor and manage those risks including, where appropriate, by setting and requiring adherence to a series of prudent limits, and by adequate and timely reporting processes;
    (c) the risk management systems are operating effectively and are adequate having regard to the risks they are designed to control; and
    (d) the descriptions of risk management systems provided to APRA are accurate and current.

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Posted 25th March 2009 by David Jacobson in Risk management

March 20, 2009

Turner Review of global banking regulation

The UK Financial Services Authority (FSA) has published the Turner Review of global banking regulation

Lord Turner, chairman of the FSA, reviews the events that led to the financial crisis and recommends reforms.

Some of the reforms will require international agreement and may be implemented in Australia.

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Posted 20th March 2009 by David Jacobson in Legal

March 19, 2009

Changes to director and executive retirement and termination payments

The Government has announced that the amount of termination payments that may be made to company directors and executives without member approval will be reduced.

Currently these payments are regulated by Section 200B of the Corporations Act (as well as other CA provisions).

The changes would mean that:

  • the level of payments to retiring credit union and building society directors without getting member approval would reduce;
  • the definition of "board or managerial office" would be amended to include "key management personnel" so that the amount paid to retiring executives in that category without getting member approval would reduce.

The changes would apply to retirement plans as well as to payments made on mergers.

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Posted 19th March 2009 by David Jacobson in Legal

Sustainability and environmental reporting and risk management

Sustainability reporting involves companies and organisations demonstrating their corporate responsibility through measuring and publicly reporting on their economic, social and environmental performance and impacts. It can be delivered through the company’s annual report, a stand alone sustainability report, a triple bottom line report or an environmental or social impact report. The Parliamentary Library has published an excellent overview of this area.


Key regulatory points relating to the environment include understanding the obligation to report emissions (do you know the size of your carbon footprint, do you have to report?) and the risk of committing greenwashing.


Do you have a reporting and risk management structure? If you don’t know the size of your carbon footprint, how can you manage it and comply with the new laws?


Are you part of a supply chain that requires emissions control?


Do you subscribe to the finance industry’s Equator Principles?


Emissions Reporting


Do you know the quantity of your business’s emissions?


The National Greenhouse and Energy Reporting System commenced on 1 July 2008.


Are you “greenwashing”?


Greenwashing involves misleading use of environmental claims for your product (some businesses do not have data that supports their “green” claims but claim they are green anyway). The ACCC has published a guide on carbon offset claims.


It is likely that the regulatory effect of climate change will intensify.


Your staff may also have strong views on how you comply.


BONUS LINKS: 


Department of Climate Change


Australian Conservation Foundation


The environmental legal system in Australia


Green Building Council of Australia

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Posted 19th March 2009 by David Jacobson in Risk management

March 18, 2009

AMI Conference wrap up

The AMI Conference is over: numbers were down (in line with the economy, see the latest APRA Stats) but the quality of speakers was good.

And the networking outside of the lecture hall was a key part of the experience.

Although the theme was Innovation it was expressed as "thinking differently" and sustainably and providing value to stakeholders.

Will mutuals become extinct? Not yet.

mecu, Big Sky and Savings & Loans were referred to as leaders in sustainability.

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Posted 18th March 2009 by David Jacobson in Mutuals

March 13, 2009

Consumer Credit Code hardship threshold increased

The new threshold is $320,320 (up from $315,480 ). The next change will be on 8 April 2009.

Further information is available at Hardship Threshold.

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Posted 13th March 2009 by David Jacobson in Legal

March 8, 2009

Award modernisation in the financial services industry

The Australian Industrial Relations Commission (AIRC) is currently finalising its decision on award modernisation in the financial services industry. Its final date for making the award is 3 April.

The overall goal is to simplify and rationalise the award system.

Whilst the process is not intended to increase costs for employers it is possible that this may occur. For example, in financial services if the provisions which currently apply to the major banks are adopted as the standard this will increase costs for credit unions and building societies in areas such as casual and part-time employees, hours and allowances.

The financial services group submissions are listed here.

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Posted 8th March 2009 by David Jacobson in Legal