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February 22, 2010

Exposure draft Co-operatives National Law released

The Ministerial Council on Consumer Affairs has released an exposure draft Co-operatives National Law for all States and Territories for comment.

The proposed Co-operatives National Law will replace separate co-operatives legislation in each State and Territory with a single uniform national law. The plan is that New South Wales will enact the national law in 2010. Other States and Territories will then have 12 months to apply the national law or enact consistent legislation.

The proposed Cooperatives National Law will not require incorporation of cooperatives under the Corporations Act 2001 but will ensure that the provisions of the Corporations Act which are relevant to cooperatives are applied and modified consistently across State and Territories in an accessible manner.

It will also establish a framework for supervising cooperatives which facilitates nationally uniform administration and which incorporate provision for enforceable undertakings consistent with current practice in consumer protection.

According to the Regulatory Impact Statement:

  • As of September 2009 there were 1,726 cooperatives registered across Australia. Three quarters of these cooperatives are established as non-profit entities and have rules which prevent them from distributing any surplus to their members. The remaining quarter distribute surpluses to their members and are known as distributing cooperatives or trading cooperatives.
  • Most cooperatives in Australia are small organisations in terms of turnover and assets. Approximately 98 per cent of cooperatives have annual revenue of less than $25 million and 99 per cent have assets of less than $12.5 million. There are a very small number of cooperatives which have assets in excess of $100 million, with most mainland States having at least one large manufacturing or agricultural cooperative. Nearly all cooperatives operate in just one jurisdiction. Less than one percent of  cooperatives operate across borders.

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Posted 22nd February 2010 by admin in Mutuals

February 19, 2010

Mutuals merger: scheme of arrangement

Implementing a merger of mutuals involves many decisions including the actual legal method.

One of the factors to consider in choosing a merger by way of scheme of arrangement under the Corporations Act is that decisions (including the approval of the member information document, the convening of a member meeting and ultimately the scheme itself) are at the discretion of the court.

In the recent merger between Lifeplan Australian Friendly Society Limited and Australian Unity Limited, Victorian Supreme Court Judge Robson initially refused to approve the convening of a meeting of members until further information was provided (decision here) but ultimately approved it (here).

The merger was approved by members and proceeded.

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Posted 19th February 2010 by David Jacobson in Legal, Mutuals

Case study: challenge to CBA’s employment termination

In Yousif v Commonwealth Bank of Australia [2010] FCAFC 8 the Federal Court Full Court rejected an appeal by a CBA mobile lender against the Federal Court’s decision not to grant her relief against the termination of her employment.

Although the Bank won, the case canvasses a range of issues including the way in which CBA dealt initially with an unhappy employee and her subsequent application for an internal transfer and an internal investigation.

The case also considers a breach of privacy by the Bank relating to the employee’s CommSec records and whether the Bank’s internal policy relating to appointments was part of the employment contract.

The case is worth reading as an example of the way things can go wrong.

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Posted 19th February 2010 by David Jacobson in Legal

February 18, 2010

Langes compliance assurance meeting 24 February 2010

Here’s the Agenda for our next meeting on 24 February:

1.    Are you prepared for the new National Consumer Credit regime?

a)    Reviewing Langes NCC Compliance Checklist

b)   ASIC Credit Guidance Registration and Licensing requirements

c)    New form of default notices

2.   Other items for discussion

a)    Personal Property Securities update

b)   Guarantee Scheme for Large Deposits and Wholesale Funding to end.

c)    Financial Claims Scheme– requirement for disclosure in PDS.

d)   Reminder: AUSTRAC 2009 AML/CTF compliance reporting dates –independent reviews?

Members can download slides now from the LCAP website.

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Posted 18th February 2010 by David Jacobson in Legal

February 16, 2010

Things you need to do under the Fair Work Act

The Fair Work Act  now governs employment, with the new Banking, Finance and Insurance Award  replacing the Credit Union and other financial services awards as of 1 January .

With the new National Employment Standards also applying from 1 January there are some important changes now in place .

We recommend a review to identify inconsistencies between the new award and the National Employment Standards in:

1. your letters or offers of employment.

2. employment contracts ( new and existing )

3. existing policies.

There may also be a need to develop new policies and procedures eg letters responding to flexible work requests.

You should also review your existing policies relating to probation, parental leave, work-life balance and performance and misconduct.

Do your employment contracts include the new mandatory terms?

Have you drafted complying termination and redundancy pro forma letters?

Have you reviewed your leave forms, time sheets and pay slips to ensure they comply with new requirements in terms of content and retention periods.

If you need assistance, call Richard Farago.

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Posted 16th February 2010 by David Jacobson in Legal

Problems with loan assignments

It is becoming common for financial institutions to assign parcels of loans to each other.

But is the assignment effective?

It will depend on the terms of the loan agreements being assigned, the terms of the transfer and the assignment process.

And any enforcement rights exercised by the transferee will be restricted by the terms of the loan agreements.

In Goodridge v Macquarie Bank Limited [2010] FCA 67 Judge Rares of the Federal Court decided that one borrower’s loan which was part of a complex transfer of about 18,500 margin loans for nearly $1.5 billion from Macquarie Bank to (ultimately) Leveraged Equities Limited (part of the Bendigo and Adelaide Bank) was not validly assigned.

The borrower had sued for return of his investments which were forcibly sold as the result of a margin call.

After examining the specific circumstances Judge Rares decided that:

  • the borrower had not in fact been in default,
  • the demands were not made in accordance with the loan agreement,
  • there was no power to sell the borrower’s investments,
  • the sales were in breach of the loan agreement, and
  • the investments should be returned to the borrower and he should be compensated for any loss after payment of his liabilities.

As well as deciding there was no valid assignment, the Judge decided that no proper notice of the assignment had been given and that Leveraged Equities had acted unconscionably.

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Posted 16th February 2010 by David Jacobson in Legal

February 13, 2010

Consumer credit hardship threshhold increased

The new threshold is $374,330 (up from $354,530) . The next change will be on 10 March 2010.

Further information is available at Hardship Threshold.

From 1 July 2010 (when the National Credit Law starts) the threshold will be fixed at $500,000.

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Posted 13th February 2010 by David Jacobson in Legal

February 12, 2010

Closure of government large deposit guarantee scheme

The Government has announced that the Guarantee Scheme for large deposits over $1M will close to new liabilities from 31 March 2010.

Deposits covered by the Guarantee Scheme on 31 March 2010 (the Final Issuance Date) will continue to be covered for their term (up to five years), and for a period of up to 67 months from the Final Application Date (24 March 2010) in the case of at call deposits.

Depositors will not be able to increase the guaranteed amount above their closing balance on the Final Issuance Date. Any increase (including interest) to the balances of guaranteed accounts above their closing balances on the Final Issuance Date cannot be guaranteed.

Guarantee Scheme fees will continue to apply throughout the period for which the guarantee applies to the respective deposits.

The Financial Claims Scheme will continue to provide a free guarantee of deposits up to and including $1 million.

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Posted 12th February 2010 by David Jacobson in Legal

February 5, 2010

What can I learn from your branch design?

Whenever I walk through shopping centres or main streets I can’t resist looking into the customer areas (formerly known as banking chambers) of financial institutions.

They tell me a lot about the organisation’s business model and their approach to compliance.

In fact if I’m visiting a client I prefer to walk in the front door rather than the side or back executive entrance.

I’m not a “mystery shopper”, so what am I looking for?

Apart from the general atmosphere (is it fresh or tired, open or formal?) I look at the level of the staff counters. Are the staff standing behind bulletproof glass? They’re usually the cashiers under strict instructions not to give advice but can smile and make small talk if there isn’t a queue. (Those airport ribbon queues are now standard equipment in bank service centres).

If the staff are sitting down at open desks in the main area  it means they have more time to talk to you and are probably trained personal advisers.

Can customers hear your staff talking with or about other customers?

Can customers see internal sales memos on staff desks? Or other customer’s files? 

Are all conversations with customers scripted? Are special offers in a conspicuous place?

Are there self-service kiosks or a battery of ATM’s placed between the customer entry and staff?

Or must you sit and watch a TV with corporate ads while you wait for your number to be called?

Are the ads ambiguous or misleading?

Are there pre-printed brochures and comparison rates posters? Are they current?

Are the brochures mixed up untidily in a rack, different topics, different version dates?

Are there signs about Codes of Practice, complaints and dispute resolution?

Where are the brochures placed? At the entrance or the back? Or are brochures only printed on demand after speaking to a customer service officer?

Is there a manager’s office with a closed solid door? Or is it clear glass (so other customers can see who he is talking to) or does the manager sit in an open office? Does this mean the branch manager has some delegated authority or is he just a post box and are all decisions centralised?

There are a lot of issues involved in branch design (including balancing customer convenience, privacy, costs and staff and customer security) but don’t forget what your design says about your approach to compliance.

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Posted 5th February 2010 by David Jacobson in Risk management

February 4, 2010

Director training

The USA banking system is fractured and bank closures are continuing.

So it is good to see the launch of a new website, Bank Directors Desktop, from the US Federal Reserve which provides free online director training and resources.

There’s a free Basics for Bank Directors book but the core of the site is the online self-paced training with interactive questions and answers. It’s worth browsing and trying out the questions.

Whilst there is much that’s specific to the USA there are some good general sections on risk management.

It is interesting that they still use the CAMELS system which started in the 80′s: Capital, Asset quality, Management, Earnings, Liquidity plus Sensitivity to market risk.

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Posted 4th February 2010 by David Jacobson in Legal, Risk management