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October 30, 2005

How many things can you do with a mobile phone?

Since my recent story on using your mobile phone as your personal medical assistant, I have read a story on using your phone as a breathalyser and and police attempting to use mobile phones to track your movements.

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Posted 30th October 2005 by David Jacobson in Web/Tech

October 27, 2005

How do you encourage creativity?

Whilst there seems to be a lot being said now about commercialisation of inventions, there’s not a lot about how you encourage creativity and new inventions.

Rethink(ip)’s story on Proactive Invention Management by former Hewlett Packard patent portfolio manager Bill Meade has some interesting themes. I particularly liked the observation that sometimes facilitators can actually get in the way of what they’re trying to achieve: in his case, the lower his overt involvement, the more successful the group discussion and number of ideas generated. Perhaps facilitators are actually at their best when no one notices what they are doing.

He also discusses his notion of "invisibias" (or invisible assumptions) about inventors. He describes 3 assumptions that should be adopted to counter invisibias:
1. We don’t know who the most prolific inventors should be
2. We don’t know when an inventor will come up with an idea.
3. We don’t know what field an inventor will invent in.

His article reminds me of the concept of "skunk works": small groups of inventors working on secret projects and the story of how Apple got a graphing calculator.

UPDATE 30 October: Business Week has a story on innovation labs

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Posted 27th October 2005 by David Jacobson in Web/Tech

October 26, 2005

Predicting the tech future

Wired News has a story on what tech trends the futurists are picking.

I always approach "trend" articles with reservations: are they stating the obvious or are they trying to name a trend based on preliminary data?

For example, two of the trends are simplicity and convergence.  These have been around for a while and are waiting for breakthrough execution, although it appears the iPod is a pretty good example of simplicity.

The most telling comment is from the person who says he’s waiting to make his next purchase.

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Posted 26th October 2005 by David Jacobson in Web/Tech

October 19, 2005

Internet banking identity authentication

The USA Federal Financial Institutions Examination Council (FFIEC) has issued a guidance note, “Authentication in an Internet Banking Environment.”

US bank regulators will require banks to strengthen security for Internet customers through authentication that goes beyond typing in user names and passwords, which have become too easy
for criminals to obtain.

Bank Web sites are expected to adopt some form of "two-factor" authentication by the end of 2006, the Federal Financial Institutions Examination Council said in the guidance note.

In two-factor authentication, customers must confirm their identities not only through a PIN but also with something they physically have, like an electronic hardware token with numeric access codes that change every minute.

Australian banks have already started offering tokens for business customers.

UPDATE; 21 October: The US Federal Reserve has sent a letter to US banks telling them that they have until the end of 2006 to conform to the FFIEC guidelines.

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Posted 19th October 2005 by David Jacobson in Web/Tech

October 18, 2005

Australian BitTorrent action settles

According to CNet,the case between the Australian music industry’s antipiracy unit and Internet service provider Swiftel Communications has been settled out of court.

Music Industry Piracy Investigations (MIPI) had alleged that Swiftel’s employees and customers created a BitTorrent file-sharing hub to host thousands of pirated sound and video recordings.

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Posted 18th October 2005 by David Jacobson in Legal

October 6, 2005

Sony v Stephens High Court Decision

The ABC News is reporting that the High Court has ruled that the devices used by Sony to stop copied games
being played on its Play Station did not meet the legislative definition of "technological
protection measures" under the Copyright Act and therefore Stephens’ modifications were not illegal.

No reasons for judgment are available on Austlii yet.

In the meantime Kimberlee Weatherall’s Sydney Law Review article is a good analysis of the arguments to date.

UPDATE: 7 October: Here is the High Court’s judgment in
Stevens v Kabushiki Kaisha Sony Computer Entertainment [2005] HCA 58
and Kimberlee Weatherall’s analysis.

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Posted 6th October 2005 by David Jacobson in Legal

Web 2.0 defined

The blogosphere can sometimes sound like an echo chamber: an idea or issue is picked up and discussed and becomes a "meme".

So when "Web 2.0" became frequently used it was natural that it would become a conference.

So what is Web 2.0? Evelyn Rodriguez describes Web 2.0 as the web as a participatory platform.

Tim O’Reilly, one of the inventors of the term, sets out to define the term in this article and provides a useful meme map. He concludes by listing the core competencies of Web 2.0 companies:

  • Services, not packaged software, with cost-effective scalability
  • Control over unique, hard-to-recreate data sources that get richer as more people use them
  • Trusting users as co-developers
  • Harnessing collective intelligence
  • Leveraging the long tail through customer self-service
  • Software above the level of a single device
  • Lightweight user interfaces, development models, AND business models.

 

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Posted 6th October 2005 by David Jacobson in Web/Tech

October 3, 2005

Website legal compliance

If you have a business website, doing business on-line requires compliance with e-business rules as well as the standard laws, even if you think your site is just a "brochure" or information site.

Depending on the type of business you are in and the customers you are targeting, special rules may apply.

If you carry on business in cyberspace, you need legal advice on a range
of issues:

  • ownership and protection of your domain name, logo and trade mark;
  • ownership of the design and content of your Website;
  • contracting with a developer and Internet Service Provider;
  • rights to use software and ordering and billing processes;
  • terms of use of your Website including conditions of sale;
  • privacy policy and collection and use of personal information;
  • dealing with search engines and linking;
  • advertising arrangements and electronic marketing/spam;
  • whether the content of your site is regulated (eg gambling, adult themes);
  • liability issues;
  • consumer rights;
  • security issues;
  • jurisdictional issues;
  • defamation issues;
  • disclosure of your business details;
  • the enforceability of on-line contracts;
  • risk management and disaster recovery issues.

Companies put a lot of effort into making sure that the design of their web
site is effective. But in addition to
making the site look and work properly, it’s equally important that you
comply with the wide range of laws imposed on web sites in Australia.

Certain industries are heavily regulated.

If you are APRA-regulated or a listed company then in addition to the other applicable
laws your website needs to satisfy corporate governance standards
and have regard to the ASX Governance Council Best Practice
Principles.

If you are fundraising or provide financial services on-line then you need to comply with ASIC’s policies and the Corporations Act.

If you lend on-line to consumers you need to comply with the Consumer Credit Code.

You also need to be aware of the rights of certain consumers eg minors, disabled  persons.

Your on-line presence is not as simple as a brochure.

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Posted 3rd October 2005 by David Jacobson in Legal